Privacy Policy
Effective Date: September 11, 2026
Introduction
Noble Metal Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information we collect. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website and our products and services. We collect this information to understand our website’s performance, improve content and user experience, measure marketing effectiveness and to support our advertising efforts.
This Policy applies to visitors to our website and, where applicable, our customers, prospective customers, business partners, vendors, and others with whom we interact.
By using our website or providing your personal information, you acknowledge the practices described in this Privacy Policy.
Our website uses Google Analytics 4 (GA4) as its analytics provider to measure website usage and performance. For more specific information regarding the information used and tracked by GA4, please visit: https://support.google.com/analytics/answer/10089681?hl=en.
Information We Collect
We may collect the following categories of personal information:
Information You Provide
- Name
- Company name
- Job title
- Email address
- Telephone number
- Mailing address
- Billing information
- Account credentials (if applicable)
- Information submitted through contact forms
- Written, electronic, and verbal communications with us
- Any other information you voluntarily provide
Information Collected Automatically
When you use our website, we may automatically collect:
- IP address
- Website activity (pages viewed, time spent, session activity and navigation paths)
- Interactions (scrolls, outbound clicks, file downloads, site searches, video activity and form starts/submissions)
- Traffic sources (referring website, search engine, campaign source, medium and campaign name)
- Device information (device type, browser, operating system, screen resolution and language)
- General location (country, region and city estimated from the visitor’s IP address)
- Online identifiers (random client ID, session ID and first-party cookie identifiers)
- Conversion activity (purchases, form submissions, registrations or other actions configured as conversions)
Information From Third Parties
We may receive information from:
- Service providers
- Business partners
- Marketing providers
- Publicly available sources
- Social media platforms, where you interact with us through those platforms
How We Use Personal Information
We use personal information to:
- Provide products and services
- Respond to inquiries
- Manage or obtain customer relationships
- Process transactions
- Provide customer support
- Improve our website and services
- Analyze website performance
- Conduct marketing (where permitted by law)
- Detect fraud or security incidents
- Protect our legal rights
- Comply with legal obligations
We do not sell personal information to any third-party entity. We may use contact information you provide to communicate with you regarding our products and services, respond to inquiries, and, where permitted by applicable law, send marketing communications. You may opt out of marketing communications as described below.
Legal Bases for Processing (EEA, UK, and Similar Jurisdictions)
Where the General Data Protection Regulation (GDPR) or similar laws apply, we process personal information based on one or more of the following legal bases:
- Your consent
- Performance of a contract with you or taking steps at your request before entering into a contract
- Compliance with legal obligations
- Protection of vital interests
- Our legitimate business interests, provided those interests are not overridden by your rights and freedoms
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Operate the website
- Remember user preferences
- Improve website functionality
- Measure website performance
- Analyze website traffic
- Enhance security
These cookies are used to collect information about how visitors use our website. The cookies collect information, including the number of visitors to our website, where visitors have come from to the website, and available third-party audience data. We use the information to compile reports of our users’ browsing patterns so that we can improve the site. You can opt-out of Google Analytics tracking by visiting: https://support.google.com/analytics/answer/181881?hl=en.
Where required by law, we will request your consent before placing non-essential cookies on your device.
You may manage cookie preferences through your browser settings or any cookie preference tool provided on our website. Some of our business partners may use cookies on our site (for example, advertisers). However, we may have no access to or control over those cookies.
You may also:
- Accept or reject analytics cookies through the website’s cookie banner
- Change your cookie preferences
- Block or delete cookies in your browser
- Use the Google Analytics opt-out browser add-on
- Manage personalized advertising through Google Ads Settings
Sharing of Personal Information
We do not sell personal information in exchange for monetary compensation.
We may disclose personal information to:
- Cloud hosting providers
- Payment processors
- Customer support providers
- Analytics providers
- Marketing service providers
- Professional advisors
- Government authorities when required by law
- Successors in connection with a merger, acquisition, financing, or sale of assets
- Our legal counsel
We require service providers to protect personal information and use it only for authorized purposes.
International Transfers
Because we operate internationally, personal information may be transferred to and processed in countries outside the country where it was originally collected, including the United States.
Where required by applicable law, we implement appropriate safeguards for international transfers, including the use of standard contractual clauses or other lawful transfer mechanisms recognized under applicable privacy laws.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide requested services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Information collected through Google Analytics is retained in accordance with the retention settings configured for our GA4 property.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. We also encourage you to review the individual privacy policies of any additional website visited as a result of links on our website.
Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information;
- Correct inaccurate information;
- Request deletion of your personal information;
- Restrict certain processing;
- Object to certain processing;
- Withdraw consent where processing is based on consent;
- Receive your personal information in a portable format, where applicable;
- Lodge a complaint with an appropriate supervisory authority or regulator.
We will respond to requests in accordance with applicable law.
To exercise your rights, contact us using the information provided below.
Marketing Communications
Where permitted by law, we may send marketing communications regarding our products or services.
You may opt out of marketing emails at any time by using the unsubscribe link included in the communication or by contacting us directly.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If we learn that personal information from a child has been collected without appropriate authorization, we will promptly delete it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites. We encourage users to review the privacy policies of each website they visit.
Do Not Track
Some browsers include a “Do Not Track” feature.
Some browsers and browser extensions provide privacy preference signals. We respond to legally recognized opt-out preference signals where required by applicable law. Because there is not currently a universally accepted standard for responding to “Do Not Track” signals, we do not otherwise respond to such signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes will be reflected by updating the Effective Date above. Continued use of our website after revisions become effective constitutes acceptance of the revised Policy where permitted by law.
Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Noble Metal Services
10 Ross Simons Drive
Cranston, RI 02920
Additional Rights for Certain Jurisdictions
Residents of certain jurisdictions—including, where applicable, the European Economic Area, the United Kingdom, Switzerland, California, Colorado, Connecticut, Virginia, and other U.S. states with comprehensive privacy laws—may have additional rights under applicable law.
Where those laws apply, we will honor applicable rights and requests in accordance with the governing legal requirements. Nothing in this Privacy Policy is intended to limit any rights afforded by applicable law.